QA/QC Process
QA/QC meets the requirements, expectation, and needs of the customer is free from defects, lacks, and substantial variants. We follow these standards fearlessly to satisfy customer requirements.
- Supplier Selection Process: Effective quality assurance is proactive. It aims to prevent defects before they occur through process design. Quality assurance ensures product authenticity. We always buy products from authentic and brand-authorized distributing channels or authorized manufacturers. One of the KPIs of Nityamaa is to provide customers with 100% original and authenticated products. Our customers have the free will to check and verify the products with the brand owners.
- QA/QC Check: Nityamaa uses its own product test procedures through our own QA/QC. In the case of all electronics products, we assure and check speed, storage, as well as serial number verification with brand owners. For other products, thorough in-house usage and check-in with quality, reliability, and service length are commenced. The QC focuses on identifying a defect. QC ensures that the approaches, techniques, methods, and processes designed for inspecting the products are correctly done. QA activities monitor and verify that the product deliverables meet the defined authenticity standards.
- Document Verification: As per request by the brand owners or the e-commerce channels, Nityamaa always submits proof of purchase. Commercial invoices, supplier details, as well as bank transactions, are more valuable to verify. It involves creating standards and processes to create a safe, effective practice to validate the product.